Frequently Asked Questions

We offer a complete range of IT services including cloud infrastructure, cybersecurity, 24/7 technical support, AI deployment, network infrastructure, and strategic consulting. Our integrated approach allows you to benefit from a single point of contact for all your technology needs.

Absolutely! We support growing businesses, regardless of their size. Our mission is to make innovative IT services accessible to all businesses. We adapt our solutions to your reality, your needs, and your budget to provide you with the same services as a large enterprise.

We offer our services across Canada. Thanks to our remote support tools and flexible approach, we can effectively support businesses regardless of their location.

We offer transparent pricing adapted to your reality. Depending on your needs, you can choose between a fixed monthly package that covers all your IT needs, or usage-based billing for specific projects. Each proposal includes a complete breakdown of services and costs, with no surprises.

No, never. Transparency is one of our core values. All our prices are clearly detailed from the start. You know exactly what you're paying and why. If additional needs arise along the way, we always consult with you before performing extra work.

Yes, we offer several packages tailored to different company sizes and needs. Each package is customizable and can be adjusted over time. We prefer to create a tailored solution that exactly matches your needs rather than selling you a standard package that doesn't fit.

Our offices are open Monday to Friday from 8:00 AM to 6:00 PM. However, our technical support is available 24/7/365 for all our contract clients. You're never alone facing a technical problem, regardless of the time or day.

Yes! Our technical support team is available day and night, 7 days a week, 365 days a year. Whether it's a critical emergency in the middle of the night or a problem on the weekend, we're here for you. Our proactive 24/7 monitoring even allows us to anticipate and resolve many issues before they affect you.

For any emergency, call us directly at 514-532-0189. Our system automatically routes urgent calls to the available on-call technician. You can also reach us by email at info@mmotechno.com or via our client portal for real-time tracking of your request.

We master a wide range of technologies: cloud (AWS, Azure, Google Cloud), security (Cisco, Fortinet), virtualization (VMware, Hyper-V), DevOps (Kubernetes, Terraform, Ansible), and much more. Our team maintains up-to-date certifications to offer you the most current expertise. We work with the technologies that best suit your needs, not just the ones we prefer.

Yes, absolutely! Our team has the expertise to support both Windows and macOS environments, as well as Linux. We understand that modern businesses often use a mix of different platforms, and we're equipped to manage heterogeneous environments harmoniously.

It's one of our specialties! We support businesses in their cloud migration from A to Z: evaluation of your current infrastructure, migration planning, optimal cloud platform selection, progressive migration without service interruption, team training, and continuous optimization. Our goal is to make this transition simple, secure, and profitable.